they are mainly older people
making tea
 getting the biscuits
 familiar with one another
 from months or years of Meetings
 like the Lion\'s Club
 or Rotary
one or two
 look a little startled
 half afraid
new to the game
~
I am meeting with a group of Carers
 have been asked to seek their views
 about service provision
 and they are ready to tell me
 have rehearsed and repeated their stories
 many many times
no longer expect to get a response
 but are happy to speak anyway
 being listened to is cathartic
 even if nothing happens
the stages of a career in Caring
 for the mentally ill
 are transparently on show
~
the Newbies
look stunned
 haven\'t come to terms with what it means
 this intrusion of Mental Illness
 into previously unsuspecting lives
 not yet comprehending the future that awaits them
 only wanting to know
 what is wrong
 how to fix it
 that help will be there for them
does anyone know what this is
 this Schizophrenia
 why has it happened
 why now
 did we do something wrong
will it happen again
~
the Middle Stagers are angry
 but to say that doesn\'t do them justice
 rope-able is better
 they know they won\'t get service
 when they need it
 that no beds are available
 unless a life is at stake
 that you have to be half beaten up
 or expecting to die before anyone gives a shit
the only way to get a response
 the only way mind you
 is to park your car
 in front of the Ambulance Entrance
 at the Emergency Department
 and not shift it
 if you want to get them to do anything for you
 you have to inconvenience them
those people are supposed to be Professionals
  to help those that need them
  but they just don\'t care
not until it\'s too late
~
the Old Hands have seen it all
they\'re angry too
 but they have gotten to know the system
 over the years
 understand that the staff do their best
 some better than others
 but generally they do what they can
 to make it work
 
 
when you\'ve been around
  twenty or thirty years
  as some of us have
  you learn things
  like that you\'ll be managing and untangling
  this bloody sickness for the rest of your life
  the rest of your loved one’s life anyway
  so you better adjust to that
you learn where to put your finger
  to get at the pulse of influence
  the Senior Doctor
  the Executive Officer
  the local Member of Parliament
  you keep at them to change
  but you plan it out
  brace yourself for the long haul
you have to make sure you keep enough strength
  to manage your own ups and downs
  look after the Newbies
  hose down the others
  and keep the pressure on
be sure they don\'t add any policies
  or make stupid changes
  they haven\'t asked you about first
we rely on each other in the group
  to keep going on
but never mind that
  would you like a cup of tea
  before we start
so young man
  what is it that you
  want to ask us about
~