w c

Life On Hold

Life On Hold

 

The next available operator

Would soon take my call

And I was put on hold

Flabbergasted by it all

 

The elevator music played

And I recognized a song

My call would be heard today

Though half the day was gone

 

Finally I heard a voice

A real person this time

And quietly I rejoiced

At the answer I might find

 

It was all a simple matter

He led me to believe

Though I felt confused

At all the technology

 

Another satisfied customer

Was his lofty goal

Though I needed an interpreter

For the jargon that he spoke

 

What about a survey

He took a chance to ask

And there I declined

And ended the call real fast

 

 

 

Comments3

  • orchidee

    You could give them low points and choose 'extremely dissatisfied' in the survey! Did you bite your tongue and decide not to rant, by not taking the survey?!

    • w c

      I got off the phone quick and did not take the survey. I also knew part of the problem was me and my inability to discuss technology. lol

    • Goldfinch60

      "All our operators are busy at the moment, if you hold on somebody will comment on your poem as soon as one of them is free"

      • w c

        Thanks, Goldfinch I appreciate your comment.

      • SLR

        Too funny! I'm technologically and electronically disabled. I have had this same experience many times. They get so aggravated at me because I have no idea what they're talking about when they try to explain things. I've actually had people tell me to take classes and then call or come back! I love this piece! I laughed and nodded through the whole thing.

        • w c

          Thanks so much, SLR. I really appreciate your comment. I had wondered if anyone would be able to tell that i was trying to be humorous about a frustrating situation. Like you, and as the poem says, i do not enjoy having to talk to the techno savvy. It really is a matter of speaking a different language. I do the best i can, though, and get assistance from family when i would otherwise be lost

          • SLR

            Me too! I agree that it's a different language. My kids often explain tech terms to me. They tend to look at me like I'm from a different planet. They can't believe someone can be that clueless about something they're obsessed with.



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